SCHEDULING FOR AN APOINTMENT

Services are by appointment only. The time for your appointment is reserved exclusively for you and can not be given to someone else, so please be sure to inquire about our cancellation policy when scheduling you initial appointment.

If you are a first time caller you may call our primary number (859-282-0119) and speak directly with our receptionist, or leave a message and she will return your call as soon as possible. If you leave a message on our voicemail system, please be sure to provide you name and state your number slowly or twice to make sure we can return your call.

To find out if one of our providers is covered by your health insurance; you will need to call the number on the back of your insurance card. (There may be a separate number for “mental health benefits”.) Make sure you get the authorization number for the provider you wish to see.

What to expect on your first visIT

We request that you arrive at our office 15 minutes prior to your appointment so that you may complete a new patient information form which will be available to you in our reception room. Upon your arrival please make yourself comfortable and complete the questionnaire. At your scheduled appointment time your therapist will come to the reception area to greet you. During the beginning of your first session your therapist will briefly review the new patient form to make sure we have all information required for our records. You will also be asked if you have any questions, you can proceed with the purpose of your visit. This will allow your therapist to get to know you and to answer any questions you have not already asked about the counseling process.

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